Moderation and safety

Each community is run by its owner and the moderators they choose. Moderators use the tools on this page to keep their community on track. Across all of Rally, the Rally team reviews reports and enforces the Terms of Service.

Moderation tools

You’ll find a member’s moderation actions in two places:

• Their profile card. Select their name or avatar in a channel, then select Moderation.
• Community settings. Open Community settings, choose Members, and select the ⋯ button on their row.

You only see the actions your permissions allow, and they only work on members whose highest role is below yours. Nobody can take action against the community’s owner. See Roles and permissions for how this works.

Action	Permission needed	What happens
Time out	Time out members	The member stays in the community but can’t post or talk for a while.
Kick	Kick members	The member is removed but can come back.
Ban	Ban members	The member is removed and can’t come back until the ban is revoked.
Change nickname	Manage nicknames	Changes how the member’s name appears in this community.
Delete a message	Manage messages	Removes someone else’s message for good.

Time out a member

A timeout is a cool-down. The member can still read channels, but can’t send messages, add new reactions, talk in voice or start games until it ends.

1. Open the member’s Moderation menu (or the ⋯ menu in Members) and choose Time out….

2. Pick a Duration: 60 seconds, 5 minutes, 10 minutes, 1 hour, 1 day or 1 week.

3. Add a Reason if you like. It’s shown in the audit log.

4. Select Time out.

The member is removed from any voice call in the community. Their message box shows that they’re timed out, and until when. In Members, a clock icon appears next to their name.

To end a timeout early, choose Remove timeout from the same menu. Members with the Administrator permission can’t be timed out.

Kick a member

1. Open the member’s Moderation menu (or the ⋯ menu in Members) and choose Kick….

2. Add a Reason if you like. It’s shown in the audit log.

3. Select Kick.

The member is removed from the community and from its voice channels right away. They can rejoin with a new invite, or directly if the community is public.

Ban a member

1. Open the member’s Moderation menu (or the ⋯ menu in Members) and choose Ban….

2. Under Delete message history, choose whether to also delete their recent messages in this community: Don’t delete any, Previous hour, Previous 24 hours or Previous 7 days.

3. Add a Reason if you like. It’s shown in the list of bans and in the audit log.

4. Select Ban.

A banned person is removed right away and can’t rejoin, even with an invite, until the ban is revoked.

Revoke a ban

1. Open Community settings and choose Bans. You’ll see everyone who’s banned, with the reason and date.

2. Select Revoke ban next to the person and confirm.

They can then join again with an invite, or directly if the community is public.

More ways to keep a community on track

• Delete messages. With Manage messages, open a message’s More (⋯) menu and choose Delete message.
• Slow a channel down. Turn on slowmode in the channel’s settings so members have to wait between messages. See Channels and messages.
• Limit who can post or see a channel. Use channel permissions to make a channel read-only or private. See Roles and permissions.
• Control invites. Set invites to expire or to work a limited number of times, and revoke any invite in Community settings under Invites.

Review the audit log

The audit log is a record of who did what in your community. You need the View audit log permission.

Open Community settings and choose Audit log. Use the filter to show All actions, Members, Roles, Channels or Messages.

The audit log records:

• kicks, bans, unbans, timeouts and removed timeouts, with their reasons
• role changes for members, and nickname changes
• roles being created, edited, reordered or deleted
• channels being created, edited or deleted, and changes to channel permissions
• changes to the community’s settings
• messages deleted by moderators (not messages people delete themselves)

Report a message

If a message breaks the rules, report it to the Rally team.

1. Hover over the message and select More (the ⋯ button).

2. Choose Report message.

You’ll see “Thanks — our team will take a look.” You can report messages from other people in community channels and in direct messages. You can send up to 10 reports an hour.

Reports go to the Rally team, not to the community’s moderators, and the person you reported isn’t told about it. To report a person or a whole community, report a message that shows the problem. If the problem is in a community, you can also let its moderators know.

How the Rally team handles reports

Each report keeps a copy of the message as it was when you reported it, so it can still be reviewed if it’s edited or deleted later. Rally staff review reports and take action when something breaks the rules, such as suspending an account or removing a community. A suspended account can’t use Rally.

Content filtering

Rally blocks a short list of hate slurs in most places people write on Rally, including messages, display names, usernames, bios, community names, descriptions and tags, channel names and topics, and game names. The filter also catches common tricks like extra spaces or swapping letters for numbers. If something you write is blocked, you’ll see “That includes language that isn’t allowed on Rally.” and it isn’t posted or saved.

Everyday swearing isn’t filtered. Each community sets its own tone, and its moderators decide what’s okay there.

Stay safe on Rally

• Who can message you: only your friends and people who share a community with you can start a one-on-one conversation with you, and only friends can add you to a group conversation.
• Check links before you click. A link’s text can be different from where it goes. Hover over a link to see its real address. Links always open in a new tab.
• Files: Rally only accepts common image, video, audio, PDF, plain text and ZIP files, and never accepts file types that can run code in your browser.
• Your email stays private. It’s never shown to other people. Your username and display name start out based on your email address, so consider changing them in Profile and settings.
• Messages aren’t end-to-end encrypted. Don’t share anything on Rally that you wouldn’t want stored on Rally’s servers.

If someone is bothering you

• Report their messages.
• Remove them as a friend, and decline or cancel any friend requests.
• Close the one-on-one conversation, or leave the group.
• Tell the community’s moderators, or leave the community.

See Friends and direct messages for how to manage your friends and conversations.